En Borealite nos tomamos muy en serio tu privacidad.
Los datos personales que nos facilitas al hacer una compra se usan exclusivamente para gestionar tus pedidos, enviarte comunicaciones relevantes y mejorar tu experiencia como usuaria.
Responsable del tratamiento:
Nombre comercial: Borealite
Correo electrónico de contacto: [info@theborealite.com]
Finalidad: Procesamiento de pedidos, atención al cliente y comunicaciones comerciales.
Base legal: Consentimiento del interesado y ejecución de un contrato.
Derechos: Acceder, rectificar y suprimir tus datos, así como otros derechos, dirigiéndote a [info@theborealite.com].
No compartimos tus datos con terceros salvo por obligación legal o para procesar tu pedido (por ejemplo, transportistas o plataformas de pago).
At Borealite, we take your privacy very seriously. The personal data you provide when making a purchase is used exclusively to manage your orders, send you relevant communications, and improve your user experience.
Data Controller:
Commercial Name: Borealite
Contact Email: [info@theborealite.com]
Purpose: Order processing, customer service, and commercial communications.
Legal Basis: Consent of the interested party and execution of a contract.
Rights: You have the right to access, rectify, and delete your data, as well as other rights, by contacting [info@theborealite.com].
We do not share your data with third parties except under legal obligation or to process your order (for example, with shipping carriers or payment platforms).
By accessing and using our website www.theborealite.com, you accept the following terms of use:
Ownership: This website is the property of Borealite.
Use of the Site: You agree to use this website lawfully, without infringing on the rights of third parties or using it for fraudulent activities.
Products and Prices: All products are accurately described, and prices include VAT. We reserve the right to update products, prices, and availability without prior notice.
Intellectual Property: All content on the website (texts, images, designs, etc.) is the property of Borealite. Its total or partial reproduction without express authorization is prohibited.
Limitation of Liability: Borealite is not responsible for any potential damages arising from the incorrect use of the website or for service interruptions.
At Borealite, your satisfaction is our top priority.
If you made your purchase through Amazon, your order is covered by Amazon’s Return Policy, which allows you to easily request a return or replacement for your product directly from your account.
How does it work?
Conditions: The item must be unused, in perfect condition, and with its original packaging intact.
Accepted Reasons:
Incorrect or incomplete order
Defective or damaged product
Amazon directly manages the logistics of returns, so you do not need to contact us to start the process.
How to request a return?
Log in to your Amazon account and go to My Orders.
Find the Borealite product you want to return.
Click on Return or replace items and follow the steps.
Print the return label and deliver the package according to Amazon’s instructions.
Once the product is received, Amazon will process the refund automatically.
What if I have a problem?
If you need additional assistance or have questions about the status of your return, you can write to us at [info@theborealite.com], and we will be happy to help you.
