Shipping policy
We currently offer shipping services exclusively within the United Kingdom (UK) to ensure fast, secure, and reliable delivery for our customers.
Order Processing
Once an order is placed, it is carefully reviewed, prepared, and packed for shipment. Orders are typically processed within 1–2 business days.
Please note that processing times may be slightly extended during weekends, public holidays, or periods of high demand.
Delivery Time
After dispatch, estimated delivery time is generally 24–48 hours depending on your location within the UK and courier service conditions.
While we always aim to deliver orders as quickly as possible, occasional delays may occur due to circumstances outside our control, including:
- Courier service disruptions
- Weather conditions
- Public holidays
- High shipping volumes
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation along with tracking information so you can monitor your parcel in real time.
Shipping Availability
At this time, we only ship within the United Kingdom and do not currently offer international shipping services.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Lost or Delayed Parcels
If your parcel is significantly delayed or appears lost in transit, please contact us through the contact information provided on our website, and we will do our best to assist you promptly.
We are committed to providing a smooth and reliable shipping experience for all customers.